Abang Sukan AI, the help assistant

Everyone · Bahasa Melayu below

Abang Sukan AI is the assistant behind the mascot button in the bottom-right corner. Ask it how to do something in AAU Club Manager and it answers with the steps and a link to the right page. It only helps with AAU Club Manager.

Open it

• Tap the mascot button (it has a small green WhatsApp badge)
• You can drag the button somewhere else. It stays there on that device.
• Tap the × on its corner to tuck it into a slim tab on the right edge of the screen. Tap the tab to bring it back.

Ask AI

• Type a question, or tap one of the suggested questions
• It answers in the language you ask in: Malay, English, Chinese, Tamil, Indonesian or Arabic. The language button in the header changes the assistant's own text.
• Answers depend on your role. A coach and a club admin asking the same question get different answers.
• It knows your own sidebar menu, so it can send you to any page you have, and it knows which page you're on
• It can look up some of your own information. Parents can ask about their children or unpaid invoices. Coaches can ask about their own sessions and attendance. Club admins can ask about the club: setup progress, attendance over the last week or month, upcoming sessions, unpaid invoices, trainee numbers by category, Profit & Loss, upcoming tournaments and open assessment cycles. It answers with numbers and totals, not people's names.
• Links in an answer only appear if the page really exists
• Rate each answer with 👍 or 👎. A 👎 lets you say what was wrong: incorrect, outdated, a missing feature, or the wrong language.
• Conversation history (clock icon) reopens earlier chats. New chat (+) starts again.
• Each person can ask a set number of questions a day (50 to start with)

AI answers can be wrong. Check important details, and never type passwords or IC numbers into the chat.

Club setup checklist (club admins)

Until your club is fully set up, the dashboard (/dashboard/) shows Set up your club: how many steps are done, the Next step with an Open button, and Ask Abang Sukan to get help with that step. All steps lists them all:

• Complete the club profile; upload the club logo (optional)
• Add your branches or training locations (optional)
• Invite your coaches; set up trainee categories; register your trainees
• Create your fees; set up how parents pay
• Create your training schedule; take attendance for a session
• Set up your club website (optional)

Each step ticks itself off when the club's records show it's done. Click Not needed on an optional step you don't use (and Undo to bring it back). The card disappears once everything is done. You can also ask the assistant "what should I do next?".

Let it do small jobs (club admins)

Club admins can ask Abang Sukan to create: - A training category, e.g. "Add an Under 14 category for ages 12 to 14" - A fee, e.g. "Create a monthly fee of RM80 for Under 12" - One training session, e.g. "Add a session for Under 12 next Saturday 5pm to 7pm at Court 1"

It asks for anything it's missing, then shows a card with the details. Nothing changes until you press Confirm. Press Cancel if something is wrong, and the card expires after 15 minutes. After Confirm the card shows Done with an Open link to the new record, which you can edit as usual (fees on /billing/fees/, categories on /categories/, sessions on /attendance/sessions/).

It can't edit or delete records, send messages, take payments or change many records at once. For those it gives you the steps instead. Every confirmed change is recorded in the audit log under your name.

Ask a person on WhatsApp

Under every answer there is a green Ask a person button. It opens WhatsApp to a real person with your question already typed in, so you can send it as it is or change it first. The WhatsApp Admin tab next to Ask AI lists who you can reach: - Club admins reach the AAU Club Manager team - Everyone else reaches their club admin first, then the AAU Club Manager team

If Abang Sukan isn't sure of an answer, it tells you to ask a person. The full guides are still in the sidebar under Help & Tutorials.

On public websites

The assistant also appears on the AAU Club Manager website and on each club's website, for visitors who aren't signed in. There it only knows what that website shows, plus the general guides for parents and members.

Settings

• Club admins: Sidebar → Settings → Registration, then the Contact Channels card → Abang Sukan AI on your website switches it off or on for your club's public website
• Superadmins: Platform Settings (/platform-settings/) → Abang Sukan AI sets the daily question limits, switches the public-website assistant off or on, and shows today's question counts
• Superadmins: the Knowledge, usage, cost and feedback button there opens the knowledge dashboard (/help/ai/knowledge/): which help articles the assistant has learned, Synchronize knowledge to re-learn changed articles now, recent synchronizations, questions and estimated cost for today, 7 and 30 days, and the answers people rated as unhelpful (mark each Reviewed once dealt with)

Abang Sukan AI, pembantu bantuan

Semua pengguna

Abang Sukan AI ialah pembantu di butang maskot, di penjuru kanan bawah. Tanya cara buat sesuatu dalam AAU Club Manager dan ia beri langkah serta pautan ke halaman yang betul.

• Buka: tekan butang maskot. Boleh seret ke tempat lain. Tekan × untuk sembunyikan jadi tab kecil di tepi skrin, dan tekan tab itu untuk paparkan semula.
• Tanya AI: jawapan ikut bahasa soalan anda (BM, English, 中文, தமிழ், Indonesia, العربية) dan ikut peranan anda. Ia tahu menu anda dan halaman yang sedang dibuka. Pautan hanya dipaparkan jika halaman itu wujud.
• Maklum balas: 👍 atau 👎 pada setiap jawapan. Sejarah perbualan (ikon jam) dan Sembang baharu (+).
• Senarai semak persediaan (admin kelab): dashboard (/dashboard/) tunjuk Set up your club: langkah yang sudah siap, Next step dengan butang Open, dan Ask Abang Sukan. Langkah pilihan boleh ditanda Not needed. Kad hilang bila semua siap.
• Tugas kecil (admin kelab): minta Abang Sukan cipta kategori latihan, yuran, atau satu sesi latihan. Ia tunjuk kad dengan butiran. Tiada apa-apa berubah sehingga anda tekan Confirm (Sahkan). Kad tamat tempoh selepas 15 minit. Ia tidak boleh ubah atau padam rekod, hantar mesej atau terima bayaran.
• Tanya manusia: butang hijau Tanya manusia di bawah setiap jawapan membuka WhatsApp dengan soalan anda sudah ditaip. Tab WhatsApp Admin menyenaraikan siapa yang boleh dihubungi: admin kelab anda, atau pasukan AAU Club Manager untuk admin kelab.
• Laman web awam: pembantu juga ada di laman web AAU Club Manager dan laman web setiap kelab. Di situ ia hanya tahu apa yang ditunjukkan oleh laman itu.
• Tetapan: admin kelab boleh tutup pembantu di laman web kelab (Menu sisi → Settings → Registration → kad Contact Channels). Superadmin boleh ubah had soalan harian di Platform Settings (/platform-settings/). Papan pengetahuan (/help/ai/knowledge/) tunjuk artikel yang dipelajari, butang Synchronize knowledge, penggunaan, anggaran kos dan jawapan yang dinilai tidak membantu.

Jawapan AI mungkin salah. Semak butiran penting, dan jangan taip kata laluan atau nombor IC.