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How admin manually books a private / replacement session

Club Admin · Bahasa Melayu below

Usually parents book their own private sessions and replacements. Admin can also book on their behalf — for phone-request bookings, or fixing a mistaken booking.

Book a private session (admin)

  1. Sidebar → Attendance → Private Sessions → Add Booking (top right)
  2. Fill in: - Trainee — search + pick - Coach — pick from available coaches - Date + time — must be within the coach's available slots - Branch / venue - Fee — auto-fills from coach's private-session rate; override if needed
  3. Choose: - Generate invoice (default) — creates a private-session invoice for the parent - Skip invoice — for comps, waived bookings, or already-paid arrangements
  4. Save — booking confirmed; parent + coach both notified

Book a replacement (admin)

  1. Sidebar → Attendance → Replacements → Add Booking
  2. Fill in: - Trainee - Missed session — search by date - Replacement session — pick from available upcoming sessions - Reason — for the audit log
  3. Save — bypasses parent's request queue; instantly confirmed

Cancel a booking

Refunds

If a private session was paid but cancelled, follow Cancel or refund an invoice to refund the parent.


Cara admin book sesi peribadi / ganti

Book private session

  1. Menu sisi → Attendance → Private Sessions → Add Booking
  2. Isi: pelatih, jurulatih, tarikh+masa, venue, fee
  3. Pilih: Generate invoice atau Skip invoice
  4. Save

Book replacement

  1. Attendance → Replacements → Add Booking
  2. Isi: pelatih, missed session, replacement session, sebab
  3. Save — bypass queue parent

Cancel

Private Sessions / Replacements → Cancel Booking → sebab → invois auto-batal.

Refund

Ikut Cancel or refund invoice.