How to approve enrollment requests

Club Admin · Bahasa Melayu below

If your club requires manual approval, every new parent who signs up and picks a category for their child creates a pending enrollment. You need to review and approve/reject before the trainee shows up in coach's rosters or gets billed.

Enable manual approval

Sidebar → Club Settings → toggle Require enrollment approval → Save.

When off: enrollments are auto-approved instantly. When on: they land in a pending queue.

Approve or reject

1. Sidebar → Trainees → Pending Enrollments (badge shows how many are pending)
2. Each row shows: trainee name, parent, category requested, date requested
3. Click Review on a row
4. You see the full trainee profile — check name, DOB, ID, medical info, category
5. Choose: - Approve — trainee becomes active in the category; first invoice(s) auto-generate; parent gets a welcome email - Reject — enter a reason; parent gets a polite decline email with your note

Notifications

• When a parent submits a request, club admins get an email (and WhatsApp if configured) with a link straight to the review page.
• Parents receive email confirmation for each state change (submitted, approved, rejected).

Bulk approve

For batch onboarding (e.g. new academy term): - Pending Enrollments → tick multiple rows → Bulk Approve. - No per-row review — use only when you trust the source.

Retroactive: re-approve a rejected trainee

• Trainees → filter status = Rejected → open the trainee → Re-enrol.
• New pending request is created; parent gets notified.

Cara luluskan permohonan pendaftaran

Untuk Admin Kelab

Jika kelab minta approval manual, setiap ibu bapa yang daftar dan pilih kategori akan cipta pending enrollment. Anda perlu review dan luluskan sebelum pelatih muncul dalam roster jurulatih atau dicaj.

Enable approval manual

Menu sisi → Club Settings → toggle Require enrollment approval → Save.

• Off: enrollment auto-approve
• On: masuk queue pending

Luluskan / tolak

1. Menu sisi → Trainees → Pending Enrollments (badge tunjuk berapa)
2. Setiap baris: nama pelatih, ibu bapa, kategori, tarikh
3. Klik Review
4. Lihat profil penuh — check nama, DOB, IC, info perubatan
5. Pilih: - Approve — pelatih aktif; invois auto-jana; ibu bapa terima welcome email - Reject — masukkan sebab; ibu bapa terima email tolak dengan nota anda

Notifikasi

• Admin kelab dapat email + WhatsApp bila ada permohonan baru
• Ibu bapa dapat email untuk setiap perubahan status

Bulk approve

Untuk term baru: - Pending Enrollments → tanda banyak baris → Bulk Approve

Daftar semula pelatih yang ditolak

• Trainees → filter Rejected → buka pelatih → Re-enrol