How to change your club's automatic messages

Club Admin · Bahasa Melayu below

Your club sends some messages by itself: training reminders, "session cancelled", "child checked in", "marked absent", new invoice, payment due and overdue reminders, payment received, assessment ready, certificate ready and equipment return reminders. On the Automatic Messages page you choose, for each one, whether it goes to the app, by email, or not at all. You can also change the words (notification wording, message text) in English and Bahasa Melayu.

Where to find it

Sidebar People → Messages, then tap Automatic Messages (/notifications/messages/automatic/). A superadmin must open a club first.

Turn a message on or off

Each message has two choices:

• App: the bell notification and the phone notification. Switch it off to stop it.
• Email:
• No email
• Only people without the app (the default for most): emails only the people the app cannot reach, so nobody gets the same news twice.
• Everyone: emails everybody, including app users.
• Payment due and overdue reminders have Send reminder email or No email. Which days they go out is still set in Billing settings, Payment reminders.
• New invoices, payment received and payment not accepted are always emailed, because they are the family's record.

Tap Save changes at the bottom. If you switch App off but keep email on, the message goes by email to everyone instead.

The training reminder switches are the same switches as Training → Session Reminders, so changing one changes the other.

Change the words

1. Tap Wording next to a message.
2. Change the title and message. Use the fill-in field buttons, for example {child_name}, {session}, {date}, {amount} or {due_date}. Each person gets their own details. The fields you can use depend on the message.
3. Write the Bahasa Melayu version too. If you only change the English, people who use the app in Bahasa Melayu keep our default Bahasa Melayu words.
4. The phone preview shows example values. Tap Save wording.
5. Reset to default brings back our words at any time.

Your words are used in the app notification and its email. Invoice and payment reminder emails keep their standard layout.

Cara mengubah mesej automatik kelab anda

Kelab anda menghantar beberapa mesej secara automatik: peringatan latihan, "sesi dibatalkan", "anak mendaftar masuk", "ditanda tidak hadir", invois baharu, peringatan bayaran dan tertunggak, bayaran diterima, penilaian sedia, sijil sedia dan peringatan pulang peralatan. Di halaman Mesej Automatik, anda pilih untuk setiap satu sama ada dihantar ke aplikasi, melalui e-mel, atau tidak langsung. Anda juga boleh mengubah ayat (teks notifikasi) dalam Bahasa Inggeris dan Bahasa Melayu.

Di mana

Menu sisi People → Messages, kemudian tekan Mesej Automatik (/notifications/messages/automatic/). Superadmin perlu membuka kelab dahulu.

Hidupkan atau matikan mesej

• Aplikasi: notifikasi loceng dan telefon. Matikan untuk menghentikannya.
• E-mel: Tiada e-mel, Hanya mereka yang tiada aplikasi (biasa), atau Semua orang. Peringatan bayaran ada Hantar e-mel peringatan atau Tiada e-mel. Invois baharu, bayaran diterima dan bayaran tidak diterima sentiasa dihantar melalui e-mel kerana ia rekod keluarga.

Tekan Save changes (Simpan perubahan). Jika Aplikasi dimatikan tetapi e-mel dihidupkan, mesej dihantar melalui e-mel kepada semua orang.

Suis peringatan latihan sama dengan Training → Session Reminders.

Ubah ayat

1. Tekan Ayat di sebelah mesej.
2. Ubah tajuk dan mesej. Guna butang medan isian seperti {child_name}, {session}, {date}, {amount} atau {due_date}.
3. Tulis juga versi Bahasa Melayu. Jika hanya Bahasa Inggeris diubah, pengguna Bahasa Melayu kekal menerima ayat asal Bahasa Melayu.
4. Pratonton telefon menunjukkan contoh. Tekan Simpan ayat.
5. Set semula kepada asal mengembalikan ayat asal bila-bila masa.