How to pay an invoice as a parent

Parent · Bahasa Melayu below

You have three options to pay: online gateway, bank transfer with proof, or you're paying the coach directly in cash and they mark it paid.

See what you owe

• Parent portal → Billing → My Invoices — list of all your invoices
• Unpaid balance shown at the top
• Click any invoice for detail

Option 1: Online payment (fastest)

1. Open an unpaid invoice → Pay Now
2. Choose gateway (usually ToyyibPay or Billplz for Malaysia clubs, Stripe for international)
3. Follow the gateway's flow — FPX / card / e-wallet
4. Return to AAU Club Manager with Paid status
5. Receipt PDF emailed automatically

Tip: you can pay multiple invoices at once — from My Invoices → tick multiple → Pay Selected.

Option 2: Bank transfer + upload proof

1. Open the invoice → note the club's bank details (bottom of the page)
2. Transfer via your bank app
3. Screenshot the successful transfer
4. Back in AAU Club Manager → invoice → Upload Payment Proof
5. Attach the screenshot → add reference number → Submit
6. Payment status = Pending Verification. Your club admin verifies and marks Paid.

Multiple invoices at once: My Invoices → tick → Upload Proof for Selected.

Option 3: Cash / coach direct

Pay the coach in person. They or the admin will record the payment in AAU Club Manager. You'll see the invoice flip to Paid when they verify.

Receipts

• After verification, receipt PDF appears at My Invoices → invoice → Receipt
• Also emailed to you

Common questions

• Payment failed — try a different card / different FPX bank; if it keeps failing, contact your club
• Paid twice by mistake — contact club admin; they'll refund one

Cara ibu bapa bayar invois

Tiga pilihan: online, pindahan bank + slip, atau tunai ke jurulatih.

Semak

• Portal → Billing → My Invoices

Online (paling cepat)

1. Buka invois → Pay Now
2. Pilih gateway (ToyyibPay / Billplz / Stripe)
3. Bayar → kembali dengan status Paid
4. Resit PDF email automatik

Bulk: My Invoices → tanda banyak → Pay Selected.

Pindahan bank + slip

1. Buka invois → lihat detail bank
2. Transfer via bank app
3. Screenshot slip
4. Balik ke AAU Club Manager → Upload Payment Proof → attach + rujukan → Submit
5. Status jadi Pending Verification; admin sahkan

Tunai

Bayar terus kepada jurulatih. Mereka rekod dalam AAU Club Manager. Invois jadi Paid bila disahkan.

Resit

Selepas disahkan → invois → Receipt (PDF) dan email.

FAQ

• Bayaran gagal — cuba bank lain atau card lain
• Bayar dua kali — hubungi admin untuk refund