Who gets a phone notification for invoices and payments
Every role · Bahasa Melayu below
AAU Club Manager sends a phone notification (push) and a bell notification in the app whenever an invoice is raised or money moves. This page lists who is told about what, for every role. Push needs the AAU Sports Club Manager app from Google Play, signed in, with notifications allowed. Everything also appears in the bell list in the app and on the website.
Superadmin (AAU platform)
| Notification | When it comes |
|---|---|
| Subscription paid — club name | A club pays its AAU Club Manager subscription online: Billplz (FPX, card, DuitNow QR), Stripe, or card auto-pay. Tap it to open the invoice. |
| Payment proof to verify — club name | A club uploads a bank transfer or QR receipt for its subscription invoice. Verify or reject it. |
| Subscription auto-pay declined — club name | A club's saved card was declined for its subscription invoice. The invoice is still unpaid. |
Payments you verify yourself (approve a proof, Mark as Paid) do not notify you. Payments families make to a club (club fees) go to that club, not to the superadmin.
Club admin
| Notification | When it comes |
|---|---|
| Payment proof to verify | A parent or member uploads a payment receipt for a club invoice. |
| Online payment received | A parent or member pays a club invoice online (FPX, card, DuitNow QR, card auto-pay). |
| Card auto-pay declined | A parent's saved card was declined. |
| New shop order | Someone buys from your club shop. |
| Subscription invoice | AAU raises your club's subscription invoice (monthly run, own-domain add-on, or a superadmin by hand). |
| Subscription payment received | Your subscription payment is in: paid online, or your proof was approved. |
| Payment proof not accepted | The superadmin rejected your subscription payment proof. The reason is in the notification. Pay again or upload a new proof. |
| Card payment declined | Your saved card was declined for your subscription invoice. Pay it another way. |
HQ admins get the club-admin payment notifications for network fee invoices (for example a yearly player licence), because the HQ raises those invoices. Change or switch off the club-fee alerts in People → Messages → Automatic Messages, section Payment alerts for you (club admin and staff). See Payment notifications for club admins.
Parents, trainees and members (whoever pays the invoice)
| Notification | When it comes |
|---|---|
| New invoice | Any invoice raised for you or your child: monthly fees, registration fee, per-session fees, session packs, private session bookings, tournament entry fees, network fees (e.g. player licence) and invoices the club makes in bulk, even when the club did not send an email. |
| N new invoices | Several invoices raised at once (for example the registration fee and the rest of the year's monthly fees when a child joins). One notification for all of them. |
| Payment received | The club received your payment (online, or the club verified your proof or recorded cash). |
| Payment not accepted | The club rejected your payment proof. The reason is shown. |
| Card payment declined | Your saved card was declined on auto-pay. The invoice is still unpaid; pay another way. |
| Order received | You bought from a club shop while signed in. |
| Due soon / overdue | Reminders before and after the due date. |
Draft invoices are not sent until the club presses Send. The club can switch off the New invoice notification in Automatic Messages.
Coaches and staff
Staff also get the four club payment alerts above (payment proof to verify, online payment received, card auto-pay declined, new shop order), so the front desk knows when money comes in. Tapping one opens their dashboard, because staff cannot open Billing; the club admin verifies proofs. Coaches and staff also get a notification when an invoice is raised for them personally (for example a staff membership fee) and when their own payment is received.
For notifications that are not about money (enrolment, coach requests, ID checks, replacements, tournaments) see Which phone notifications each role gets.
Siapa menerima notifikasi telefon untuk invois dan bayaran
Semua peranan
AAU Club Manager menghantar notifikasi telefon (push) dan notifikasi loceng dalam aplikasi setiap kali invois dikeluarkan atau ada bayaran. Halaman ini menyenaraikan siapa diberitahu tentang apa, untuk setiap peranan. Notifikasi telefon memerlukan aplikasi AAU Sports Club Manager dari Google Play, sudah log masuk, dengan notifikasi dibenarkan. Semuanya juga ada dalam senarai loceng di aplikasi dan laman web.
Superadmin (platform AAU)
| Notifikasi | Bila |
|---|---|
| Langganan dibayar — nama kelab | Kelab membayar langganan AAU Club Manager dalam talian: Billplz (FPX, kad, DuitNow QR), Stripe atau bayaran auto kad. Tekan untuk membuka invois. |
| Bukti pembayaran untuk disahkan — nama kelab | Kelab memuat naik resit pindahan bank atau QR untuk invois langganan. Sahkan atau tolak. |
| Bayaran auto langganan ditolak — nama kelab | Kad simpanan kelab ditolak untuk invois langganan. Invois masih belum dibayar. |
Bayaran yang anda sahkan sendiri (lulus bukti, Mark as Paid) tidak menghantar notifikasi kepada anda. Bayaran keluarga kepada kelab (yuran kelab) pergi kepada kelab itu, bukan superadmin.
Admin kelab
| Notifikasi | Bila |
|---|---|
| Bukti bayaran untuk disahkan | Ibu bapa atau ahli memuat naik resit bayaran untuk invois kelab. |
| Bayaran dalam talian diterima | Ibu bapa atau ahli membayar invois kelab dalam talian (FPX, kad, DuitNow QR, bayaran auto kad). |
| Bayaran auto kad ditolak | Kad simpanan ibu bapa ditolak. |
| Pesanan kedai baharu | Seseorang membeli dari kedai kelab anda. |
| Invois langganan | AAU mengeluarkan invois langganan kelab anda (bulanan, tambahan domain sendiri, atau oleh superadmin). |
| Bayaran langganan diterima | Bayaran langganan anda sudah masuk: dibayar dalam talian, atau bukti anda diluluskan. |
| Bukti pembayaran tidak diterima | Superadmin menolak bukti bayaran langganan anda. Sebabnya ada dalam notifikasi. Bayar semula atau muat naik bukti baharu. |
| Bayaran kad ditolak | Kad simpanan anda ditolak untuk invois langganan. Bayar dengan cara lain. |
Admin HQ menerima notifikasi bayaran admin kelab untuk invois yuran rangkaian (contohnya lesen pemain tahunan), kerana HQ yang mengeluarkan invois itu. Ubah atau matikan makluman yuran kelab di People → Messages → Mesej Automatik, bahagian Makluman bayaran untuk anda (admin kelab dan staf). Lihat Notifikasi bayaran untuk admin kelab.
Ibu bapa, pelatih dan ahli (yang membayar invois)
| Notifikasi | Bila |
|---|---|
| Invois baharu | Sebarang invois untuk anda atau anak anda: yuran bulanan, yuran pendaftaran, yuran per sesi, pakej sesi, tempahan sesi peribadi, yuran penyertaan kejohanan, yuran rangkaian (contohnya lesen pemain) dan invois pukal kelab, walaupun kelab tidak menghantar e-mel. |
| N invois baharu | Beberapa invois dikeluarkan serentak (contohnya yuran pendaftaran dan yuran bulanan baki tahun apabila anak menyertai kelab). Satu notifikasi untuk semuanya. |
| Pembayaran diterima | Kelab menerima bayaran anda (dalam talian, atau kelab mengesahkan bukti atau merekod tunai). |
| Bayaran tidak diterima | Kelab menolak bukti bayaran anda. Sebabnya ditunjukkan. |
| Bayaran kad ditolak | Kad simpanan anda ditolak semasa bayaran auto. Invois masih belum dibayar; bayar dengan cara lain. |
| Pesanan diterima | Anda membeli dari kedai kelab semasa log masuk. |
| Hampir tamat tempoh / tertunggak | Peringatan sebelum dan selepas tarikh akhir. |
Invois draf tidak dihantar sehingga kelab menekan Send. Kelab boleh mematikan notifikasi Invois baharu di Mesej Automatik.
Jurulatih dan staf
Staf juga menerima empat makluman bayaran kelab di atas (bukti bayaran untuk disahkan, bayaran dalam talian diterima, bayaran auto kad ditolak, pesanan kedai baharu), supaya kaunter tahu bila ada duit masuk. Notifikasi membuka papan pemuka staf, kerana staf tidak boleh membuka Billing; admin kelab yang mengesahkan bukti. Jurulatih dan staf juga menerima notifikasi apabila invois dikeluarkan untuk mereka sendiri (contohnya yuran keahlian staf) dan apabila bayaran mereka diterima.
Untuk notifikasi selain bayaran (pendaftaran, permohonan jurulatih, semakan ID, sesi ganti, kejohanan) lihat Notifikasi telefon untuk setiap peranan.