How to approve or reject replacement session requests

Club Admin · Bahasa Melayu below

Parents request replacements (make-up sessions); depending on your club's policy, some or all may need admin approval before confirming.

View pending requests

• Sidebar → Attendance → Replacements (/attendance/replacements/)
• Filter by status = Pending
• Each row shows: trainee, original session, requested replacement session, reason, submitted date

Approve

1. Click Review on a pending row
2. Verify: - Original absence is legitimate (excused vs unexcused) - Replacement session has capacity - Trainee's monthly replacement quota not exceeded
3. Click Approve — replacement is confirmed; trainee appears on the target session's roster; parent notified

Reject

1. Same review page → Reject
2. Enter a reason (required): - Quota exceeded - Original absence not eligible (unexcused) - Target session full - Wrong category
3. Submit — parent gets a polite decline with your reason

Bulk

• Filter to a batch → tick multiple → Bulk Approve or Bulk Reject (with shared reason)

Configure the policy

Sidebar → Club Settings → Attendance → Replacements: - Max replacements per month — quota per trainee (default 2) - Auto-approve — bypass admin review for excused absences - Cross-category allowed — can a U10 trainee replace in a U12 session? - Time window — how far after the missed session can they book (default 7 days)

Parents side

See How parents book a replacement session.

Cara luluskan / tolak sesi ganti

Lihat pending

Menu sisi → Attendance → Replacements → filter Pending.

Approve

1. Klik Review
2. Semak: absence sah, sesi ada slot, kuota tak lebih
3. Approve — parent dapat notifikasi

Reject

Reject + sebab (kuota, absence tak sah, penuh, kategori salah) → Submit.

Bulk

Filter → tanda → Bulk Approve / Bulk Reject.

Config polisi

Club Settings → Attendance → Replacements: - Max per month (default 2) - Auto-approve untuk excused - Cross-category allowed - Time window (default 7 hari)