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How to record walk-in / guest attendance

Coach / Club Admin · Bahasa Melayu below

Walk-ins are non-enrolled visitors — trial students, friends visiting, prospective coaches, guest players. Recording them helps with: - Trial-to-enrollment tracking - Insurance / safety register (who was on site) - Popularity metrics for potential recruitment

Steps

  1. Session detail page → Walk-Ins section → Add Walk-In
  2. Search by: - Existing user (they have an AAU Club Manager account in another club or as a former trainee) - Or type a new name if they're brand new
  3. Fill in: - Name - Type — Trial student / Guest / Prospective / Other - Contact phone — for follow-up - Note — how they heard about the session, or coach's observations
  4. Add → walk-in appears in the session's attendance roster

Search existing users

If they've been in AAU Club Manager before (e.g. an old trainee): 1. Add Walk-In → Search → their name comes up with historical context 2. Add — links back to their existing account

Useful for former members considering return.

Convert to enrolled trainee

If a walk-in decides to join:

  1. Session detail → Walk-Ins section → find them
  2. Click Convert to Trainee → auto-opens the enrolment form pre-filled with their walk-in info
  3. Complete enrolment as normal (see Add a trainee)

Track walk-in reports

Difference vs guest QR

Cara rekod walk-in / tetamu

Bukan enrolled tetapi datang venue.

Langkah

  1. Page sesi → Walk-Ins → Add Walk-In
  2. Cari user existing atau taip nama baru
  3. Isi: nama, type (Trial/Guest/Prospective), phone, nota
  4. Add

Cari existing

Kalau pernah dalam AAU Club Manager (bekas pelatih) — cari → Add → link balik ke akaun.

Tukar ke pelatih

Buka walk-in → Convert to Trainee → form enrol auto-pre-fill.

Report

Attendance → Reports → Walk-Ins → filter → Export CSV.

Beza dengan guest QR